Radisson Blu Hotel, Cairo Heliopolis

Location is great, staff and management were doing a great job answering any of our concerns or questions. Greeting you nicely every time you enter the hotel.

We had a comfortable stay. The breakfast was not included in our stay. We paid extra for the buffet. There was only instant coffee available as well as a wide variety of food at the buffet. The rooftop pool was great to relax at in the afternoon. There are three restaurants within the hotel to dine at until late in the evening. The excursions/day tours were expensive to do with the hotel. When we booked an excursion online with another company, they wanted us to meet them further into the city and would not collect us from our hotel. The location is close to the airport but further from the attractions in Cairo. We also had a small issue with our pickup from the airport. The man that came to help us suggested that we pay more money. This caused confusion at the front desk which also lead to the front desk calling our room late at night.

Hotel staff were very friendly, spoke English well enough, and were very helpful with aligning our additional, independently booked room for 1x night, with that booked for us per a group tour who arrived the following day (happily, we did not need to check out and back in again). The onsite restaurant serves an assortment of very tasty food per the buffet. The Superior Room was relatively quiet and clean, and was a great size for 2x people with a couple of luggage bags each. The mattresses were very comfortable. The location is an easy 5-minute drive from the airport, and only approximately 35 minutes from Downtown by Uber if you travel outside of peak traffic times.

The staff of customer experience was welcome. All the staff was with smiley face. Room was wide. Location was good for me since it was close to my training location, and you can reach everything by Taxi or ubur. But i recommend other location for tourism purpose.

My stay at the Radisson Blu Hotel in Cairo was nothing short of excellent. From the moment I arrived, I was greeted with a warm welcome at the reception, where the staff displayed impeccable etiquette and professionalism. Communication was a breeze, as there were no language barriers. Serendipitously, I was upgraded to a superior room, which was spacious, spotless, and equipped with everything I needed for a comfortable stay. Every staff member I encountered was courteous and made me feel genuinely valued as a guest.