Radisson Blu Hotel, Cairo Heliopolis

Location is great, staff and management were doing a great job answering any of our concerns or questions. Greeting you nicely every time you enter the hotel.

I liked everything in my stay in Radisson from A to Z. Staff are great and always welcoming and charming. The location is amazing as it’s close to the airport as well as to all services including some big malls. That being said, however, the food at the Italian restaurant the hotel offers wasn’t tasty at all. I ordered room service at noon around 16:00pm. I ordered lambs, beef burger, pizza some salad and smoked salmon. Nothing from the list was even fair. I asked for a refund and the hotel CEO was was helpful and understanding with further arguments. Really liked how they managed this incident. So basically I didn’t receive a refund but in exchange i was able to check-out late at 5 O’clock. Though the price of late check-out was 35$ and my order was 78$, it was quite an acceptable bargain, bearing in mind I only have one night to check out and the process of refund may take few days. So wasn’t ready to keep checking on that as I wanna chill. Overall experience is OUTSTANDING. Thumbs up to receptionist, house cleaning, room service, laundry, hotel manager and baggage carriers. And absolutely will pay the hotel another visit.

Staff was friendly and very helpful. The concierge was probably the reason for success on our business trip with our taxi driver as arranged by them the coolest guy in Egypt. Rooms are big enough and very clean.

My stay at the Radisson Blu Hotel in Cairo was nothing short of excellent. From the moment I arrived, I was greeted with a warm welcome at the reception, where the staff displayed impeccable etiquette and professionalism. Communication was a breeze, as there were no language barriers. Serendipitously, I was upgraded to a superior room, which was spacious, spotless, and equipped with everything I needed for a comfortable stay. Every staff member I encountered was courteous and made me feel genuinely valued as a guest.

The location and pricing of the hotel is great for travellers looking for a proximity to the airport. Staff are friendly and quick to assist. Room service has good and well-priced selections. The bus transfer service to the airport is an excellent service. The room was well set out and a good sized bathroom.